Recently however, I attempted to print some documents and was having some problems. Now, if the ink cartridges are close to being empty, the printer would not print. Since I was printing alot of pictures, I realized that maybe I should get a new colour cartridge - which I did but the printer still would not work. This is another thing that I like about this printer, it uses only two ink cartridges - one black and one color. The other printer that I had required four cartridges, magenta, black, yellow and fusha.
So today I decided to call a computer company to ask for assistance. This is the company that I purchased the printer from. The technician was very helpful and he advised me that I should purchase a new printer cable and USB hub.
You see I have a laptop and it only has two usb ports. I use three devices that require a usb port, my external hard drive, external mouse and printer. Most times I have to unplug the printer to use the external hard drive and apparently this was confusing the computer.
So I got myself a usb hub and new printer cable and I am happy to say that my printer is working again!
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